Free Gift Packaging
If you have shopped at The Left Bank in the past, you know that we're always more than happy to giftwrap your jewelry purchases in our signature silver pouchette boxes with lavender ribbon.  Now you can have this same luxury when you shop online. All we ask for you to do, is if you have any wrapping instructions or need certain products put together for certain people, just type the instructions in the gift message box provided at check out. If you would like us to drop in a Left Bank enclosure card, just let us know and we'll be sure to include one.

Shipping Information
We ship all our packages via UPS - Ground. No post office boxes, please. Next day and 2nd day service available at an extra charge.  Please allow 24 hours to process and ship your order.   International shipping prices? Please call us or send us an e-mail. We will be happy to accommodate your shipping needs.

Our goal is to make your shopping experience as enjoyable as possible. If you would like to purchase over the phone, or if you have any questions, please call us at 773.929.7422 ~  Noon – 7PM. CST Monday through Friday.  If you have a general question, feel free to email us at or send us a note at:
The Left Bank
1155 West Webster Avenue
Chicago, IL  60614
theleftbank@sbcglobal.net

Methods of Payment & Sales Tax
We accept Visa and MasterCard.  Chicago city sales tax will only be added to your purchase if the goods are to be shipped within the state of Illinois.  All other states will not be charged sales tax. 

Return Policy
We want you to be happy with the products that you purchase at The Left Bank. We also understand that sometimes a product must be returned and we will facilitate this as best we can.  All items that are on "SALE" and special order colored Attendant Shoes are final sale.

We accept returns of unused, undamaged items in re-sellable condition. They must be postmarked within 7 days of receiving the item. We are sorry but special orders, custom-made pieces and monogrammed items are not returnable. Please contact us prior to returning an item so we can expect it and issue a credit. Send items back insured and in the original boxes in the original condition.  Your account will be credited less shipping.

Should any merchandise arrive damaged, please retain all packing materials and product. Since all of our shipments are insured through UPS, they may require evidence of the damage in order to pay any claim. Please call our store within 24 hours of receiving your package with damaged merchandise and we will instruct you of the next step.

Bridal Tiaras and Headpieces & Jewelry:  You may return unused, in original condition with tags in tact within 7 days of receipt  We will refund 100% of the price less shipping charges.  We are sorry, but if tags are removed, we will not issue a credit.
Wedding Shoes:  Please email us and we'll kindly respond with our return policy.  Thanks very much!